Standing orders
The overview page shows all of the standing orders currently linked to the selected account. This is also where you can create new standing orders and amend, delete or suspend them on their details pages.
A standing order is a payment of the same amount that is regularly transferred to the same recipient on a date specified by you. Standing orders can be used for many payment types, including, for example, paying a monthly rent. Please note that it is not possible to set up, amend or delete standing orders for certain payments, such as for the PS lottery, Aktion Mensch and standing orders for loan repayments, online.
Please also note: All transaction information will be stored in line with the statutory requirements.
The details page of your standing order will provide you with an overview of all of the standing order information (e.g. next payment, payment intervals, payment reference, etc.)
This is also where you can edit, pause, delete or open the print view for your standing order.
1. Edit standing order
On this screen, all of the fields will be shown with the relevant standing order data, which can then be changed as required. To open this screen, click on “Edit”.
If you change the date in “Payment date”, the next standing order payment will be made on the new date and all future payments until that date will be suspended. Hence, if you would like to change a standing order payment date, it is best to do so just before the new payment date (or just after the last time the standing order was paid on the old payment date).
An example, to illustrate: You have set up a standing order that is paid on the 20th of every month. If you were to change this standing order on 25th May and change the payment date to the 20th October the same year, the standing order will be paused for June, July, August and September and only be paid again on the 20th October.
2. Suspend standing order
You can also suspend any existing standing orders at any time for however long you wish. Clicking on “Suspend” will open the suspend screen with all of the standing order details. There are two fields: “First suspension” and “Last suspension”. The system will show you the dates on which the standing order can be suspended. You can specify the period for which you want to suspend the standing order by selecting a “First suspension” and “Last suspension” date. If you only want to suspend the standing order for a single payment, simply check the “Suspend for this date only” box.
3. Delete standing order
Deleting a standing order is also really easy. Once you clicked on “Delete”, you will be shown a summary of the standing order details. You can also enter the date on which you want the standing order to be deleted in the “Delete on” field (using the format mm.yyyy). When using this option, the standing order will no longer be paid as of that date.
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